Privacy Policy

Last updated: March 18, 2026

Welcome to Humanly (“Humanly,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you provide when using our website, platform, and related services (collectively, the “Services”).

This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have regarding your information.

By accessing or using Humanly, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

When you use our Services, you may provide us with information such as:

• Your name
• Email address
• Account login credentials
• Documents, files, or PDFs you upload
• Messages, prompts, questions, notes, or other content you submit
• Feedback, support requests, or other communications you send to us

b. Information Collected Automatically

When you access or use the Services, we may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages viewed and interactions within the Services
• Access times and dates
• Referral URLs
• Log data, error reports, and performance diagnostics

c. Usage and Activity Data

To improve our Services, we may collect information about how users interact with Humanly, including:

• Document activity and engagement data
• Feature usage statistics
• Writing and editing interaction data
• AI feature usage, including prompts and generated responses
• Session and performance analytics

2. How We Use Your Information

We use the information we collect for purposes such as:

• Providing, operating, and maintaining the Services
• Creating and managing user accounts
• Enabling document upload, storage, retrieval, and collaboration features
• Powering AI-assisted features and responses
• Improving platform functionality, safety, accuracy, and user experience
• Monitoring performance, debugging issues, and preventing abuse
• Communicating with you about updates, service notices, or support matters
• Enforcing our Terms of Service and other policies
• Complying with legal obligations

3. AI Features and Uploaded Content

Humanly may allow users to upload documents and interact with AI-powered tools.

When you use these features, your uploaded documents, prompts, and related content may be processed to provide search, summarization, question answering, writing assistance, or other AI-enabled functionality.

We may temporarily store or process this content in order to operate the Services. We may use service providers or third-party infrastructure to process such requests on our behalf.

You should avoid uploading highly sensitive personal information unless you are comfortable doing so and such upload is necessary for your use of the Services.

4. Cookies and Similar Technologies

We may use cookies, local storage, and similar technologies to:

• Keep you signed in
• Remember preferences and settings
• Analyze usage patterns
• Improve site performance and reliability
• Support security and fraud prevention

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Services.

5. How We Share Information

We do not sell your personal information. We may share information in the following circumstances:

a. Service Providers

We may share information with trusted third-party vendors and service providers that help us operate the Services, such as hosting, cloud storage, analytics, authentication, and AI infrastructure providers.

b. Legal Compliance

We may disclose information if required to do so by law, regulation, legal process, or governmental request.

c. Protection of Rights

We may disclose information when we believe it is necessary to protect the rights, property, safety, or security of Humanly, our users, or others.

d. Business Transfers

If Humanly is involved in a merger, acquisition, financing, reorganization, or sale of assets, user information may be transferred as part of that transaction.

6. Data Retention

We retain personal information only for as long as necessary to:

• Provide the Services
• Maintain legitimate business records
• Resolve disputes
• Enforce our agreements
• Comply with legal obligations

Uploaded documents, account information, and usage records may be deleted upon request, subject to backup, security, legal, or technical limitations.

7. Data Security

We take reasonable administrative, technical, and organizational measures to help protect your information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the contact details below.

9. International Data Transfers

Your information may be processed and stored in countries other than your own, including countries where our service providers operate. By using the Services, you understand that your information may be transferred across borders and may be subject to different data protection laws.

10. Children's Privacy

Humanly is not intended for children under the age of 13, or under any higher minimum age required by applicable law in your jurisdiction. We do not knowingly collect personal information from children without appropriate authorization. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

11. Third-Party Services and Links

The Services may contain links to third-party websites or integrate third-party services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies separately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version on this page and update the “Last updated” date above. Your continued use of the Services after any changes become effective constitutes your acceptance of the revised Privacy Policy.